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General selling requirements for a snowmobile travel in Quebec

Before you commit to your adventure, travel, package, snowmobile expedition in Canada, be sure to contact a reliable company with certifications, permits and labels to operate in the province of Quebec where your Snowmobile Adventure will take place Quebec.

Registration, booking a Quebec Snowmobile Adventure
The customer must make sure to have read the practical and technical information specified in our website sent on request in paper format. To be considered as firm, any registration must be accompanied by a payment of 30% of the total amount of taxes included in the stay (excluding air transport).
The payment of the balance must reach us at the latest of 30 to 45 days (according to the package chosen) before the beginning of the stay. Payment is due in full upon registration within 30 days of departure.

Cancellation Policy for a Quebec snowmobile Adventure
We advise you to take out a travel cancellation insurance, or check the coverage of expenses incurred, during a cancellation, mentioned on your various personal insurance contracts.

Cancellation penalties

Registration, booking a Quebec Snowmobile Adventure
46 days and more: $ 250 + taxes / person for administrative expenses.
From 45 to 30 days of stay: 30% of the total amount taxes included
From 29 to 16 days of stay: 50% of the total amount taxes included
15 days or less before the stay or in case of no show: 100% of the total amount taxes included
For some of our raids, cancellation penalties may vary. They are then mentioned on the contract you sign.

46 days and more: $ 250 + taxes / person for administrative expenses.
From 45 to 16 days of stay: 50% of the total amount taxes included
15 days or less before the stay or in case of no show: 100% of the total amount taxes included
In addition, we invite you to read the cancellation penalties provided by your air carrier.

Nord Expé can not be held responsible for the lack of registration or no show of the customers at the place of departure of the air transportation or the place of beginning of their terrestrial program, caused by:

A delay of routing or pre-routing air, rail or ground even if it is the result of a case of force majeure, a fortuitous event or because of a third.

  • Non-presentation of identification and / or health documents necessary for travel or presentation of invalid or outdated documents.
    The client can not claim any compensation from the travel agent or the organizer if the cancellation of the stay or the services presented in the program is imposed by circumstances of force majeure, recurring climatic or natural events ( snowstorm, rain, cyclone, …) that may make it impossible to take advantage of certain services; or decided by the travel agent, the organizer, the carrier or their representatives for reasons relating to the safety of travelers, whatever the moment when this decision occurs.

Registration, reservation of a day or half-day guided snowmobile tour
Cancellation from 5 days to 1 day before: 80% of the price including taxes of penalty.
Cancellation on the day of the hike or in case of no show: 100% of the price including taxes of penalty.
change

The following changes can not be refunded:

Modification of the client’s share in the course of his trip or the renunciation of his part to certain services.
Route modifications of the snowmobile trip that may occur for various reasons: unfavorable weather, state of the route, partial disability in the group, always decided by your guide for the safety of the client.
Modification of some planned accommodation which could be exceptionally replaced by others of similar category or even higher given the availability.
Price

Nord Expé reserves the right to modify its prices in the event of any increase by its suppliers. Prices will not be changed by Nord Expé in the 30 days prior to departure. If the variation is greater than 10%, the customer who has already registered will be able to cancel, free of charge, expenses incurred for the reservation, bank charges and
of transmission.

To find out what our price does not include and understand, consult the technical sheet of a Snowmobile Adventure Quebec on our web site www.nordexpe.com or refer to your invoice or estimate for a custom tour.

Insurance

We urge you to take out a repatriation cancellation insurance via our partners available on our website or check with your insurance agent and your banker if the current coverage of your insurance policies covers the risks inherent to the practice of a motorized activity recreation in Quebec, Canada and cancellation of a trip.