In accordance with the health guide for winter outdoor activities, our preventive measures aim to ensure the safety of all our participants while not affecting the quality of the experience.
-the risk recognition certificates are signed and sent electronically before the start of the activity
-customers are informed of the mandatory health rules during the electronic booking confirmation
-no accommodation frequented by participants who do not live under the same roof
-wearing a mask or balaclava under helmet inside in all times
-maintain minimum distance of 2 meters
-groups will be limited to 6 snowmobiles, the maximum guide ratio in zone 1 of 1 for 12 will be lowered to 1 for 6.
– a mention will be made on the risk recognition certificate in order to be able to be informed of a possible infection known after the activity in order to be able to quickly inform the customers who participated in the activity on the same day.
-clients are encouraged to bring their own winter gear and clothing
Welcome and customer journey:
-hand disinfection at the front door
-obligatory way to the counter with marks on the ground, maximum capacity in the reception area limited to 8 people maximum.
-hygiaphone at the counter
-pens quarantined if used, disinfection with ethyl alcohol and quarantine of 24 hours)
-each client will be provided with a hood under helmet that he will keep after the activity
-all equipment touched by customer (even only tested) will be disinfected with ethyl alcohol and dry steam followed by a 24 hour quarantine
-all equipment to be disinfected will be placed on a rack identified in red, after disinfection will be positioned on a rack identified in yellow, after quarantine will be placed on the racks identified in green
-all common areas will be disinfected (handles, sinks, chairs) every two hours with a document signed by the attendant
-the toilets will be disinfected after each use
-the safety briefing will take place outside if the group exceeds 4 people
-the video will be viewed seated at a distance of 2 meters with a hood on your head
-customer outfits will be placed on their nominative tables and chairs
-participants transit to the snowmobiles via the internal staircase
Course of the activity:
-each stop will be the subject of a reminder on the respect of barrier gestures
-participants sharing the same snowmobile must live under the same roof
-no change of snowmobile during the activity Return of the activity:
-disinfection of snowmobiles (seats and handles and consoles) with ethyl alcohol (exterior) or hot water and soap (interior)
-closure of the bar area, hot snacks will be taken in a seated position at the nominative table.
-reminder of the duty to inform Nord Expé in the event of infection within two weeks of the activity
-the certificates of recognition of risks classified per day will be kept 14 days after the activity.
-customer exit by compulsory way